June 14, 2017

Recent Ransomware Attack

Ransomware, malware, and viruses are a part of the reality of the modern computer landscape. The recent ransomware known as ‘WannaCry” or “WannaCrypt’ has elevated this risk to the forefront of the world’s attention. As a reminder, TCGRx does not manage Windows updates or anti-virus software on any PCs supplied with the products we sell. Because of this, TCGRx is frequently asked about the impact of running anti-virus software and turning on Windows updates.

TCGRx Software Has Not Been Adversely Impacted by Applying the Related Microsoft Security Updates

As many of our customers do, TCGRx has Windows updates enabled in our software development quality assurance labs and have our PC’s updated every Wednesday. The performance of TCGRx-developed software was not adversely impacted by applying the Microsoft patches for the recent WannaCry vulnerability. The list below is with specific reference to the Microsoft patches related to the Windows vulnerability that allowed WannaCry to exploit Windows PC’s.

Patches Directly Related to the WannaCry/WannaCrypt ransomware

See Microsoft Security Bulletin MS17-010 - Critical, released March 14, 2017. This patch was released approximately two months prior to the world-wide WannaCry attack.

See MS17-010: Security update for Windows SMB Server: March 14, 2017 for information about operating-specific updates related to this security update as it relates to individual Microsoft product versions.

For more information see Microsoft TechNet blog item “Customer Guidance for WannaCrypt attacks“.

TCGRx Software Has No Known Conflicts with any Commercial Anti-Virus Software

Maintaining current anti-virus software is just as important as maintaining the patch level for the Microsoft products on your PCs. There are no known conflicts with any commercial anti-virus software, but there are some guidelines that must be followed when configuring the anti-virus software. For any questions please contact TCGRx Service via email at service@tcgrx.com or via phone at 1-866-559-0968.

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