TCGRx offers first-rate training and pharmacy installation services by the industry’s most experienced professionals. Proper training and installation of automation is critical in the long-term success of any pharmacy. We provide the dedicated expertise needed to ensure complete efficiency while minimizing disruption to the pharmacy during implementation.
Various levels of training are offered at our home office or at your facility, depending on the needs of the pharmacy and the staff. We offer 24/7 user training with our web portal learning management (LMS) system, onsite train-the-trainer programs, and biomed training. Once your equipment is installed, we’re not done yet. Our staff will remain onsite during your “Go-Live” phase, ensuring that should any questions arise, we are there to support you and walk you through the full transition. We also offer various levels of Service Maintenance Agreements (SMA) to fit your needs from phone support through to yearly Preventative Maintenance, to keep your equipment running at full capacity.